Robert Half Technology Telecom Analyst in Baltimore, Maryland

Robert Half Technology is hiring for a Telecom Analyst to work in Baltimore on a temporary contract. Please apply by emailing your resume to robert.carter@rht.com. Responsibilities include: - Monitor network deployments to ensure uptime and performance - Assist in the design of a voice and data network that can support thousands of geographically dispersed users with minimal interruptions and maximum fault tolerance - Provide deep resolution for complex voice issues. Act as a liaison between the business and outside vendors to ensure proper resolution - Ability to orchestrate mass network changes through a combination of industry tools and scripting - Build runbooks for various phones and devices to allow for effective Service Desk and 'remote-hands" troubleshooting - Architect monitoring solution to allow for rapid response to voice and network issues from both vendors and internal resources

Technology doesn't change the world. People do.

As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.

Leader among IT staffing agencies

The intersection of technology and people — it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.

We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.

Apply for this job now or contact our branch office at 888.674.2094 to learn more about this position.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2018 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.

By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.

Req ID: 02000-9501195351

Functional Role: Hardware Analyst

Country: USA

State: MD

City: Baltimore

Postal Code: 21202

Compensation: DOE

Requirements: - Thorough understanding of call routing and queuing in a call center - Must understand basics of circuit ordering and installation from various third party telecom vendors